Questions?
Below are some of the most common questions asked about our products, as well as answers from our staff. Please select an area to proceed:
| Paging | | Radios | | GPS Tracking | | Other |
Paging
Q. What frequencies do Telecom Pagers operate on?
A. 169.725 (VHF) and 454.075 (UHF)
Q. I want to switch off my pager.
What do I need to do?
A. Sorry, but Telecom will not deactivate pagers over the phone;
the request must be made in writing. E-Mail, signed letter, or fax are
also acceptable methods. Alternatively, come to one of our locations in Shelly Bay or Hamilton and
make the request personally.
Q. Can I hold my pager number when
I go away to school or work?
A. It is possible to retain your pager number while you are off island.
The monthly charge for this service can be found on the pager
page. A request for this service must be made in writing, and sent
either by fax, e-mail
Radio
Q. Is it cheaper than using cellular?
A. Absolutely. For only $21 you can talk all you want, whenever you need.
Q. Is it secure?
A. Telecom utilises Motorola's Smartnet Trunking technology, which
separates your group from all others. Analog encryption is also available.
Q. Can I make phone calls from my
radio?
A. Yes! Sign up today at sales@telecom.bm
Q. Can I see who is calling?
A. Several of our models, including the new XTS 2250 feature
a caller ID display.
Q. Can I scan more than one channel with my radio?
A. All radios can scan multiple channels.
GPS Tracking
Please e-mail us with any questions
on GPS tracking or to arrange to stop by our Shelly Bay location for
a full demonstration of its capabilities.
Other
Q. What
happened to Telecom's cellular phone systems?
A. In an effort to ensure that the island received the very highest level
of GSM service, Telecom sold its GSM mobile business to AT&T Wireless.
AT&T Wireless was then acquired by Cingular Wireless who, in turn, sold the business to Digicel in December 2005.
